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artwork@rushhourprinting.com | 1.202.290.1118

Frequently Asked Questions » Rush Hour Printing and Graphics

Below you’ll find a compilation of answers to questions we commonly hear from customers. If you cannot find what you’re looking for, please don’t hesitate to contact us. We want you to have the information you need to get the final result you want.

1. How do I get an estimate from Rush Hour Printing and Graphics?

There are several ways to do this.

  1. Email us at artwork@rushhourprinting.com
  2. Call us at 202-290-1118

2. How long would it take to complete my order?

Some jobs can be done in less than 24 hours. Others can take a bit longer. We will let you know exactly how long your project will take as soon as we give you an estimate, so no worries there. We eat deadlines for breakfast remember!

3. What is the best file format for submitting a document for printing?

While PDF is the preferred format, this is what all of our product pages have noted in regards to the file format:

File Formats:

The acceptable file formats are; .EPS, .TIF, .AI, .TIFF,.PSD, .PDF, .JPG, and .PNG. The client has a responsibility of ensuring proper setup of the artwork and its print-readiness should they be providing the material for it. The company will set up for the customer their printing and submit for approval if Rush Hour Printing and Graphics is used for the artwork.

Resolution:

The file formats should be at least 300 dpi (dot per inch) resolution. The images that are used on the web cannot be used for printing because of a low screen resolution (72dpi), and thus the minimum requirement should be met to ensure the highest quality of the final product.

Color Mode:

The CMYK (cyan, magenta, yellow, black) color mode should be used when providing all artwork and images to be used. The gray scale color mode should be used for corresponding black and white pieces.

By design, a PDF file incorporates the information needed to maintain document consistency from system to system. Most other file formats such as Adobe InDesign, Illustrator and Microsoft Word are easily converted to PDF format.

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We are a full-service printing company with additional offerings in graphic design and customer support. We offer high quality business card printing and will work with you to produce a one of a kind, marketing tool to capture your leads I the most effective way. Call today to speak with one of our representatives.


Rush Hour Printing and Graphics WE EAT DEADLINES FOR BREAKFAST! We are looking forward to serving you from our two DC locations. Our printing skills come from years of experience and hard work. Our graphic designers are incredible at what they do and always give their best. Check out our reviews on Yelp. Our word is our bond and we are here to prove that!

Take advantage today of our Price Match PLUS up to 20% OFF your next batch.

Contact us for more information

Telephone: 202.290.1118

EmailArtwork@rushhourprinting.com & Unionstation@rushhourprinting.com

Address: 1100 H Street, NW (Suite B-240, LL1) 20005 Washington, District of Columbia and coming soon, Union Station in DC!

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