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Terms of Service » Rush Hour Printing and Graphics

Thanks for using Rush Hour Printing and Graphics. These terms of service (“Terms”) cover your use and access to the products, services, software, platform and websites (collectively, “Services”) provided by Rush Hour Printing and Graphics and any of our affiliates (collectively, “RHPG”). By using our Services, you agree to be bound by these Terms as well as our Privacy Policy. If you are using our Services as the employee or agent of an organization, you are agreeing to these Terms on behalf of that organization. Please note that the statements set forth under the headings “More simply put” are provided as a courtesy solely for your convenience and are not legally binding or otherwise intended to modify these Terms in any way.

You must be the legal age of majority in your state of residence or otherwise able to form a binding contract with Rush Hour Printing and Graphics in order to use the Services. In no event is use of the Services permitted by those under the age of 13.

Refund Policy

We want you to be 100% satisfied with our Services. If you are less than satisfied or believe there has been an error in billing, please contact our Customer Service Department by email at artwork@rushhourprinting.com or by telephone at (202) 290-1118 immediately so that we can help you resolve the issue, provide a refund or offer credit that can be used for future Services.

When contacting us, please include any details relating to the Services you have purchased so that we can ensure you are completely satisfied with your Rush Hour Printing and Graphics experience. All refund requests must be made within 30 days of purchase. We do not offer refunds on payments we have collected for incorporation-related services (including without limitation registered agent services) or to other third parties with a role in processing your order. We also cannot refund any money paid by you directly to third parties, such as payments made by you directly to Participating Attorneys.

Ownership and Preservation of Your Documents

Rush Hour Printing and Graphics does not claim ownership of any documents you either create or upload and store using our Services (“Documents”). You grant permission for Rush Hour Printing and Graphics to use your Documents in connection with providing Services to you. You acknowledge and agree that Rush Hour Printing and Graphics may preserve these Documents as well as disclose them if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to accomplish any of the following: (1) to comply with legal process, applicable laws or government requests; (2) to enforce these Terms; (3) to respond to claims that any content violates the rights of third parties; or (4) to protect the rights, property, or personal safety of Rush Hour Printing and Graphics, its users and the public. You understand that the technical processing and transmission of the Service, including your content, may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. You agree that Rush Hour Printing and Graphics has no responsibility or liability for deleting or failing to store any content maintained or uploaded by the Services.

Acceptable Use of Communications Services

Our Services include a large number of what are collectively called “Communications Services.” These include services such as live chats, comment threads, blog posts, question and answer products, customer service communication forums, calendars, and other message services. You agree to use the Communication Services only to post, send, and receive messages or materials proper to and related to the particular Communication Service. When using a Communication Service, you agree that you will not do any of the following:

* Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others.

* Publish, post, upload, distribute or disseminate any names, materials, or information that is considered inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful.

* Create a false identity, represent yourself as someone else, or sign an agreement as someone else or on behalf of someone else or otherwise falsify or delete in an uploaded file any significant attributions or notices.

* Upload files that contain software or other material protected either by intellectual property laws or by the rights of privacy or publicity except when you own or control the necessary rights, or you have received all necessary consents to do so.

*Upload corrupted files, files that contain viruses, or any other files that may damage the operation of another’s computer.

* Advertise, offer to sell, or offer to buy anything for business purposes except to the limited extent any particular Communication Service specifically allows such activity.

* Restrict or inhibit any other user from using and enjoying the Communication Services.

* Harvest or otherwise collect personally identifiable information about others, without their consent.

* Violate any code of conduct or other guidelines, which may be applicable for any particular Communication Service.

* Violate any applicable laws or regulations.

Although Rush Hour Printing and Graphics has no obligation to monitor the Communication Services, we reserve the right, in our own discretion, to review and remove materials posted to a Communication Service, in whole or in part. Rush Hour Printing and Graphics reserves the right to disclose any materials posted, information or activity as necessary to satisfy any applicable law, regulation, legal process, or governmental request.

No Unlawful or Prohibited Use

You can only use our Services if they do not conflict with or violate the laws of your jurisdiction(s). The availability of our Services in your jurisdiction(s) is not an invitation or offer by Rush Hour Printing and Graphics to access or use our website or Services. By using our Services, you accept sole responsibility that you or any family member’s use of or access to our Services does not violate any applicable laws in your jurisdiction(s). To enforce this provision, Rush Hour Printing and Graphics reserves the right to refuse membership, or suspend or terminate your account immediately and without prior notice at our sole discretion.

The following are specifically excluded or prohibited:

* Use in connection with any legal matter that is frivolous, immaterial or illegal in nature, as determined by Rush Hour Printing and Graphics or the Participating Attorney in their sole discretion;

* Use in connection with any legal matter involving an alleged violent crime;

* Use in connection with any legal matter involving the laws of jurisdictions outside of the United States or its subdivisions;

* Use in connection with any legal matter for which you are currently or prospectively represented by legal counsel.

* Use in connection with any legal matter that, as determined by the Participating Attorney in his or her sole discretion, lacks sufficient merit to warrant pursuit, or that has been raised an excessive or unreasonable number of times without a change in circumstances;

* Use in connection with any legal matter that directly or indirectly involves any Participating Attorney other than as your counsel;

* Use in connection with any legal matter that directly or indirectly involves Rush Hour Printing and Graphics or any of its affiliates, directors, agents, employees, or other Rush Hour Printing and Graphics service providers; or

* Use in connection with any legal matter in which your Program Sponsor has an adverse interest, or in which any director, officer, agent or employee thereof has an adverse interest. For the purposes of this provision, “Program Sponsor” means any company, organization or affiliation that purchases or offers on behalf of its members or employees, a Rush Hour Printing and Graphics legal plan through wholesale channels, retail channels or otherwise. Please see your Program Sponsor for additional restrictions.

* You may not hack, “scrape” or “crawl” rushhourprinting.com whether directly or through intermediaries such as spiders, robots, crawlers, scrapers, framing, iframes or RSS feeds, or otherwise access or attempt to access any information Rush Hour Printing and Graphics has not intentionally made available to you on its website via purchased subscription. Your use of the Rush Hour Printing and Graphics website does not entitle you to resell any Rush Hour Printing and Graphics content without prior express written consent from Rush Hour Printing and Graphics.

License Grant

Subject to your compliance with these Terms, you are hereby granted a non-exclusive, limited, non-transferable, revocable license to use the Services as we intend for them to be used. As a registered Rush Hour Printing and Graphics user, you are licensed to keep, for your own personal records, electronic or physical copies of documents you have created on Rush Hour Printing and Graphics. You may not copy the content of Rush Hour Printing and Graphics’s forms or agreements for use or sale outside of Rush Hour Printing and Graphics. Any rights not expressly granted in these Terms are reserved by Rush Hour Printing and Graphics.

When you transmit user content on Rush Hour Printing and Graphics, you hereby grant Rush Hour Printing and Graphics and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display any such content, including throughout the world in any media. If you submit feedback or suggestions about our Services, we may use your feedback or suggestions without obligation to you.

Resale or unauthorized distribution of materials downloaded from the Rush Hour Printing and Graphics website is strictly prohibited. Use of these materials is for your personal or business use. Any resale or redistribution of our materials requires the express, written consent of Rush Hour Printing and Graphics.

Intellectual Property Rights

Rush Hour Printing and Graphics retains all right, title and interest in and to its products and services, including, without limitation, software, images, text, graphics, illustrations, logos, service marks, copyrights, photographs, videos, music, and all related intellectual property rights. Except as otherwise provided in this agreement, you may not, and may not permit others to:

reproduce, modify, translate, enhance, decompile, disassemble, reverse engineer or create derivative works of any of our products and services;
sell, license, sublicense, rent, lease, distribute, copy, publicly display, publish, adapt or edit any of our products and services; or
circumvent or disable any security or technological features of our products and services.
The design, text, graphics and selection and arrangement thereof and services and the legal forms, documents, guidance and all other content found on our website (“Service Content”) are copyright © Rush Hour Printing and Graphics Incorporated. All rights reserved.

Rush Hour Printing and Graphics® and Rush Hour Printing and Graphics On Call® are registered trademarks in the U.S. Patent and Trademark Office. rushhourprinting.com® is a trademark of Rush Hour Printing and Graphics. These and any other Rush Hour Printing and Graphics product or service names or slogans displayed on Rush Hour Printing and Graphics products are trademarks of Rush Hour Printing and Graphics Incorporated. You may not copy, imitate or use them, in whole or in part, without our prior written consent. In addition, the look and feel of Rush Hour Printing and Graphics is the service mark, trademark and/or trade dress of Rush Hour Printing and Graphics Incorporated and you may not copy, imitate or use it, in whole or in part, without our prior written consent. The names of actual companies and products you might encounter through us may be the trademarks of their respective owners. Nothing in these Terms or the Services should be understood as in any way granting any license or right to use any of Rush Hour Printing and Graphics’s trademarks displayed on our website. All goodwill generated from the use of Rush Hour Printing and Graphics’s trademarks is reserved for the use of Rush Hour Printing and Graphics, exclusively.

Disclaimer of Representations and Liability

Please read this section carefully as it affects your rights

The information, software, products, and services made available through Rush Hour Printing and Graphic may include inaccuracies or typographical errors. Rush Hour Printing and Graphic and/or its suppliers may at any time make improvements or changes to our Services. Information received via Rush Hour Printing and Graphic should not be relied upon for personal, medical, legal, or financial decisions. You should consult an appropriate professional for specific advice tailored to your situation. In short, your use of our Services is at your own risk.

TO THE FULLEST EXTENT PERMITTED BY LAW, Rush Hour Printing and Graphics AND ITS AFFILIATES, SUPPLIERS AND DISTRIBUTORS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES. THE SERVICES ARE PROVIDED “AS IS.” WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. INFORMATION AND OPINIONS RECEIVED VIA THE WEBSITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL Rush Hour Printing and Graphics, ITS AFFILIATES, SUPPLIERS OR DISTRIBUTORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS, REGARDLESS OF LEGAL THEORY, WHETHER OR NOT Rush Hour Printing and Graphic HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Rush Hour Printing and Graphic’S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES SHALL IN NO EVENT EXCEED THE GREATER OF $500 OR THE AMOUNT PAID BY YOU TO Rush Hour Printing and Graphics FOR THE 12 MONTHS PRECEDING THE SERVICES IN QUESTION.

Release and Indemnity

On behalf of yourself and your heirs, executors, agents, representatives, and assigns, fully release, forever discharge, and hold Rush Hour Printing and Graphic, your Program Sponsor and its affiliates and their respective officers, employees, directors and agents harmless from any and all losses, damages, expenses, including reasonable attorneys’ fees, rights, claims, and actions of any kind and injury (including death) arising out of or relating to your use of the Service. You agree that this release has been freely and voluntarily consented to and you confirm that you fully understand what you are agreeing to.

You agree to indemnify and hold Rush Hour Printing and Graphics, your Program Sponsor and its affiliates and their respective officers, employees, directors and agent harmless from any and all losses, damages, expenses, including reasonable attorneys’ fees, rights, claims, actions of any kind and injury (including death) arising out of any third party claims relating to your use of the Service, your violation of these Terms or your violation of any rights of another.

Dispute Resolution By Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY, AS IT AFFECTS YOUR RIGHTS.

Most customer concerns can be resolved quickly and to the customer’s satisfaction by calling our Customer Service Department at 202-290-1118. You can also email us at artwork@rushhourprinting.com

However, if Rush Hour Printing and Graphics is not able to resolve a dispute with you after attempting to do so informally, then as a condition to your use of the Services we mutually agree to resolve such dispute through binding arbitration under the auspices of JAMS Alternative Dispute Resolution (” JAMS”). JAMS will administer any such arbitration under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes. The arbitration will be held in the United States county where you live or work, San Francisco (CA), or any other location as to which we may then mutually agree. A party seeking arbitration must first send to the other, by certified mail, a written notice of dispute.

Any notice to Rush Hour Printing and Graphics should be addressed to Rush Hour Printing and Graphics Incorporated, 1118 H St. NW B-240 Washington DC. 20005. Any notice to you shall be sent to your address as set forth in Rush Hour Printing and Graphic’s records of account or such other legal address as Rush Hour Printing and Graphics is able to identify.

You may only resolve disputes with us or Participating Attorneys on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren’t allowed.

Notwithstanding our agreement to arbitrate our disputes as provided above, the following exceptions will apply to the resolution of disputes between us:

Either you or Rush Hour Printing and Graphic may assert claims, if they qualify, in small claims court in Washington, DC. or in any United States county where you live or work without first engaging in arbitration or the informal dispute-resolution process described above.

Rush Hour Printing and Graphics may bring a lawsuit against you in any court of competent jurisdiction solely for injunctive relief to stop any unauthorized use or abuse of the Services without first engaging in arbitration or the informal dispute-resolution process described above.

Rush Hour Printing and Graphics may bring a lawsuit against you in any court of competent jurisdiction solely for injunctive relief to stop any intellectual property infringement without first engaging in arbitration or the informal dispute-resolution process described above.

In the event that the agreement to arbitrate provided herein is found to be inapplicable or unenforceable for any reason, then as a condition to your use of the Services we agree that any resulting judicial proceedings will be brought in the federal or state courts of Washington, DC, and by your use of the Services you expressly consent to venue and personal jurisdiction of the courts therein.

Rush Hour Printing and Graphics may, in the future, make changes to these provisions regarding dispute resolution and arbitration by providing notice in accordance with the section of these Terms entitled “Modifications” below. You may reject any changes made during your Membership by sending us written notice. Such notice must be given within thirty (30) calendar days of the notice of modification to the following address: Rush Hour Printing and Graphic 1118 H St. NW B-240 Washington DC. 20005.

Waiver, Severability and Assignment

Rush Hour Printing and Graphic’s failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable, the remaining provisions of the Terms will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights under these Terms, and any such attempt will be void. Rush Hour Printing and Graphic may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services.

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